FERREIRA, Jorge Brantes; FREITAS, Angilberto Sabino de; NUNES, Deborah Coutinho Gil; GIOVANNINI, Cristiane Junqueira. Factors Affecting Satisfaction in Online Financial Transactions: a study of Brazilian home brokers. Review of Business Management, [S. l.], v. 16, n. 51, p. 257–276, 2014. DOI: 10.7819/rbgn.v16i51.1488. Disponível em: https://rbgn.emnuvens.com.br/RBGN/article/view/1488. Acesso em: 18 apr. 2026.