RIBEIRO, Rodolfo; LAS CASAS, Alexandre Luzzi; NIZA, Rachel Campos; GUEDES, Renan Mastrange. Variable Demand and Profitability in Service Companies: a case study in the information technology sector. Review of Business Management, [S. l.], v. 11, n. 33, p. 351–366, 2009. DOI: 10.7819/rbgn.v11i33.346. Disponível em: https://rbgn.emnuvens.com.br/RBGN/article/view/346. Acesso em: 18 apr. 2026.