D. Puente, J. Cavazos-Arroyo, and R. Puente-Díaz, “The Impact of Perceived Financial Security in Neobanks on Customer Retention and the Cost of Switching to a Traditional Bank: The Mediating Role of Trust in Neobanks”, Rev. Bras. Gest. Neg., vol. 27, no. 01, Mar. 2025.