Palavras-chave
Supervisor OCB
Culpa
Teoria dos eventos afetivos
Suporte de colega de trabalho
Como Citar
Resumo
Objetivo - Com base na teoria dos eventos afetivos, este estudo posiciona a sobrecarga de trabalho e a frustração do supervisor como antecedentes da supervisão abusiva, levando a um comportamento de cidadania organizacional do supervisor. Em uma análise baseada na mediação-moderação, questionamos se o apoio dos colegas de trabalho modera a relação entre a frustração do supervisor e a supervisão abusiva e se a culpa medeia entre a supervisão abusiva e o CCO do supervisor.
Referencial teórico - Este estudo de pesquisa é inspirado nas suposições da teoria dos eventos afetivos.
Metodologia - Em um estudo desfasado no tempo, recolhemos dados de 351 supervisores médicos empregados em hospitais privados no Paquistão. O macro PROCESSO é utilizado para realizar uma análise de mediação-moderação. Além disso, a pesquisa é analisada com base em procedimentos de modelagem de equações estruturais (MEE) utilizando o software AMOS, versão 26.0.
Resultados - Os resultados demonstram que a sobrecarga de trabalho prevê a frustração do supervisor, levando a uma supervisão abusiva. Além disso, quando o apoio dos colegas de trabalho é elevado, a relação entre a frustração do supervisor e a supervisão abusiva é mais fraca. A frustração e a culpa do supervisor medeiam o caminho da sobrecarga de trabalho para a frustração do supervisor, supervisão abusiva, e CCO do supervisor, respectivamente.
Implicações práticas e sociais da investigação - Os formuladores de políticas organizacionais devem considerar a sobrecarga de trabalho como um elemento que causa stress e frustração entre os supervisores médicos, resultando em comportamento abusivo para com os seus subordinados. Assim, algumas medidas normativas poderão ser apropriadas para reduzir a supervisão abusiva no setor da saúde. Socialmente, este estudo pode ajudar a combater a frustração e a agressão entre os trabalhadores, que representam uma proporção significativa da sociedade paquistanesa.
Contribuições - Os mediadores, tais como a frustração e a culpa do supervisor, fazem avançar a nossa compreensão da investigação sobre supervisão abusiva.
Palavras-chave - supervisão abusiva, CCO do supervisor, culpa, teoria dos eventos afetivos, apoio dos colegas de trabalho.
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