Conscious Business Practices as a Driver of Reputational Capital in SMEs
PDF (English)

Palabras clave

reputational capital
conscious business practices
Mexican SMEs
Conscious Capitalism

Cómo citar

Lorena RodrÍguez-Aldana, M., Patricia López-Vázquez, L., & Rodríguez-Aceves, L. (2024). Conscious Business Practices as a Driver of Reputational Capital in SMEs . RBGN Revista Brasileira De Gestão De Negócios, 26(03). https://doi.org/10.7819/rbgn.v26i03.4274

Resumen

Purpose – The purpose of this study is to examine how reputational capital (RC) can be affected by the pillars of Conscious Capitalism as operationalized in conscious business practices (CBPs). Specifically, the practices were measured against four key tenets: higher purpose, stakeholder integration, conscious leadership, and conscious culture. 

Theoretical framework – RC, from the perspective of the resource-based view (RBV) theory, is considered a scarce and valuable resource that allows companies to achieve a competitive advantage. Specifically, businesses that stand out for their commitment to ethical and conscious business practices leverage their RC to gain legitimacy, credibility, and access to resources. 

Design/methodology/approach – This study adopted a post-positivist paradigm with a quantitative approach. Data were collected from small and medium-sized enterprises (SMEs) located in the western region of Mexico using an online survey. Using structural equation modeling, 115 valid responses were analyzed to test hypotheses derived from the proposed theoretical model. 

Findings – The RC of SMEs can be developed by declaring and operating according to a higher purpose and conscious culture. In this sample, stakeholder integration and conscious leadership did not directly impact RC. 

Originality/value – This study contributes to the literature on RC by exploring its development in SMEs in emerging economies. From a managerial perspective, it highlights the potential for SMEs to gain a competitive advantage by adopting CBPs and enhancing their RC. 

https://doi.org/10.7819/rbgn.v26i03.4274
PDF (English)

Citas

Aburdene, P. (2005). Megatrends 2010: The rise of conscious capitalism. Charlottesville, VA: Hampton Roads Publishers.

Aghimien, D., Aliu, J., Akinradewo, O., Aghimien, L., Aigbavboa, C., & Ditsele-Rapodile, K. (2024). PLS-SEM assessment of the impact of job satisfaction on the organisational commitment of women quantity surveyors. International Journal of Construction Management, 1–9. https://doi.org/10.1080/15623599.2024.2304485

Aguinis, H., Villamor, I., Lazzarini, S. G., Vassolo, R. S., Amorós, J. E., & Allen, D. G. (2020). Conducting management research in Latin America: Why and what’s in it for you? Journal of Management, 46(5), 615–636. https://doi.org/10.1177/0149206320901581

Agyemang, O. S., & Ansong, A. (2017). Corporate social responsibility and firm performance of Ghanaian SMEs: Mediating role of access to capital and firm reputation. Journal of Global Responsibility, 8(1), 47–62. https://doi.org/10.1108/JGR-03-2016-0007

Amram, Y. (2022). The Intelligence of Spiritual Intelligence: Making the Case. Religions 13: 1140. https://doi.org/10.3390/rel13121140

Ansari, M., Soltanifar, E., & Agazadeh, H. (2018). Mapping opportunity recognition among foreign SMEs in Iran: The case of France, Germany, Chine and Turkey. Journal of International Business Administration, 1(1), 115-136. doi: 10.22034/JIBA.2019.8814

Axjonow, A., Ernstberger, J., & Pott, C. (2018). The impact of corporate social responsibility disclosure on corporate reputation: A non-professional stakeholder perspective. Journal of Business Ethics, 151(2), 429–450. https://doi.org/10.1007/s10551-016-3225-4

Bahta, D., Jiang, Y., Islam, M. R., & Kuyon, J. B. (2021). How does CSR enhance the financial performance of SMEs? The mediating role of firm reputation. Economic Research-Ekonomska Istraživanja, 34(1), 1428–1451. https://doi.org/10.1080/1331677x.2020.1828130

BBVA (2024). Banco Bilbao Vizcaya Argentaria. ¿Qué son las pymes en México? Conoce todo de ellas. https://www.bbva.mx/educacion-financiera/creditos/que-son-las-pymes-en-mexico.html

Barclay, J. (2015). Conscious culture: How to build a high performing workplace through values, ethics, and leadership. Morgan James Publishing.

Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108

Barney, J. B. (1986). Organizational culture: Can it be a source of sustained competitive advantage? The Academy of Management Review, 11(3), 656–665. https://doi.org/10.5465/amr.1986.4306261

Bateson, G. (1972). Steps to an ecology of mind. New York, NY: Ballantine Books.

Black, J. A., & Boal, K. B. (1994). Strategic resources: Traits, configurations and paths to sustainable competitive advantage. Strategic Management Journal, 15(Special Issue), 131–148. https://doi.org/10.1002/smj.4250151009

Brockhaus, S., Fawcett, S. E., Knemeyer, A. M., & Fawcett, A. M. (2017). Motivations for environmental and social consciousness: Reevaluating the sustainability-based view. Journal of Cleaner Production, 143(1), 933–947. https://doi.org/10.1016/j.jclepro.2016.12.027

Cavana, R.Y., Delahaye, B. L. & Sekaran, U. (2001). Applied business research: Qualitative and quantitative methods. Milton, Qld, Australia: J. Wiley.

Carmines, E. G., & Zeller, R. A. (1979). Reliability and validity assessment. Thousand Oaks, CA: SAGE Publications.

Chun, R. (2005). Corporate reputation: Meaning and measurement. International Journal of Management Reviews, 7(2), 91–109. https://doi.org/10.1111/j.1468-2370.2005.00109.x

Denzin, N. K., & Lincoln, Y. S. (Eds.). (2018). The SAGE handbook of qualitative research (5th ed.). SAGE Publications.

Davis, G. F. (2021). Corporate purpose needs democracy. Journal of Management Studies, 58(3), 902-913. https://doi.org/10.1111/joms.12659

Davis, G. F., Scharmer, O., Sisodia, R., & Waddell, S. (2019). Building an inclusive world without committing Type III errors: The need for system transformation. Academy of Management Proceedings, 2019(1). https://doi.org/10.5465/ambpp.2019.10268symposium

De Castro, G. M., López, J. E. N., & Sáez, P. L. (2006). Business and social reputation: Exploring the concept and main dimensions of corporate reputation. Journal of Business Ethics, 63(1), 361–370. https://doi.org/10.1007/s10551-005-3244-z

Dierickx, I., & Cool, K. (1989). Asset stock accumulation and sustainability of competitive advantage. Management Science, 35(12), 1504–1511. https://doi.org/10.1287/mnsc.35.12.1504

Dilts, R. (1996). Visionary leadership skills. Capitola, CA: Meta Publications.

Dion, M. (2021). Conscious capitalism and the organizational propensity to fight corruption. Journal of Financial Crime, 28(3), 686–701. https://doi.org/10.1108/jfc-09-2020-0194

Dowling, G., & Moran, P. (2012). Corporate reputations: Built in or bolted on? California Management Review, 54(2), 25–42. https://doi.org/10.1525/cmr.2012.54.2.25

Drucker, P (1973) Management: Tasks, Responsibilities, Practices. New York Harper Collins

Dupont, Q., & Karpoff, J. M. (2020). The trust triangle: Laws, reputation, and culture in empirical finance research. Journal of Business Ethics, 163(2), 217–238. https://doi.org/10.1007/s10551-019-04229-1

Dupret, K., & Pultz, S. (2021). Hard/heart worker: Work intensification in purpose-driven organizations. Qualitative Research in Organizations and Management: An International Journal, 16(3–4), 488–508. https://doi.org/10.1108/QROM-07-2020-1989

Eigler, J., & Azarpour, S. (2020). Reputation management for creative workers in the media industry. Journal of Media Business Studies, 17(3–4), 261–275. https://doi.org/10.1080/16522354.2020.1741148

Elkingon, J. (1998). Cannibals with Forks: The Triple Bottom Line of 21st Century Business. New Society Publishers.

Elias, A. A., Donadelli, F., Paiva, E. L., & Bacic Araujo, P. P. (2021). Analysing the complexities of sustainable wood supply chain in the Amazon: A systems thinking approach. International Journal of Logistics Management, 32(4), 1481–1505. https://doi.org/10.1108/IJLM-07-2020-0276

Esposito De Falco, S., Scandurra, G., & Thomas, A. (2021). How stakeholders affect the pursuit of the Environmental, Social, and Governance. Evidence from innovative small and medium enterprises. Corporate Social Responsibility and Environmental Management, 28(5), 1528–1539. https://doi.org/10.1002/csr.2183

Fombrun, C. J., & van Riel, C. B. M. (2003). The reputational landscape. Corporate Reputation Review, 1(1), 5–13. https://doi.org/10.1057/palgrave.crr.1540024

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.2307/3151312

Frederick, W. C. (1986). Toward CSR3: Why ethical analysis is indispensable and unavoidable in corporate affairs. California Management Review, 28(2), 126–141. https://doi.org/10.2307/41165190

Freeman, R. E., Dmytriyev, S. D., & Phillips, R. A. (2021). Stakeholder theory and the resource-based view of the firm. Journal of Management, 47(7), 1757–1770. https://doi.org/10.1177/0149206321993576

Freeman, R.E., Harrison, J.S, & Wicks, A.C. (2007). Managing for Stakeholders Survival, Reputation and Success. Yale University Press.

 

Una vez aprobada la publicación del artículo, el/los autor/es cede/n los derechos de copyright a la Revista Brasileira de Gestão de Negócios – RBGN.

Es OBLIGATORIO que los autores envíen a la RBGN el formulario de Cesión de Derechos de Autor debidamente cumplimentado y firmado según el modelo: [Derechos de autor]

Las condiciones de la Cesión de Derechos de Autor indican que la Revista Brasileira de Gestão de Negócios – RBGN goza a título gratuito y en carácter definitivo de los derechos de autor patrimoniales de los artículos publicados por ella. A pesar de la Cesión de los Derechos de Autor, la RBGN faculta a los autores al uso de estos derechos sin restricciones.

Los autores se responsabilizan de los textos publicados en la RBGN.

La RBGN adopta el modelo de licencia CC-BY Creative Commons Attribution 4.0, permitiendo la redistribución y reutilización de los artículos garantizando que la autoría esté debidamente acreditada.